In their commitment to provide excellent service to both external and internal customers, San Miguel Corporation partners with Gear Up. The country's leading beer brand entrusted the training of their employees from
San Miguel Yamamura Packaging Corporation.
The eager and interactive participants spent eight hours of intensive training on what excellent customer service truly means. The theories were illustrated through real-life examples and reinforced through a workshop.
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The participants discussing with their group mates
during one of the workshops. |
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| The facilitator explaining the concept of external and internal customers. |
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Energizing the participants was easy an easy task with this
very cooperative group. |
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| Triads preparing for the workshop. |
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One of the groups presenting how excellent customer service
should be done. |
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The group showing their certificates after successfully
completing the course. |
